What should i shop for in china

Chinese retailers truly treat the customer as royalty. Most online shops allow free returns with no explanation within seven days of a purchase excluding fresh produce. Customers may choose a convenient pickup time for their returned products. Retailers offer instantaneous personal assistance via chatbots. For products that require on-site services such as installation , customers may choose days and precise time slots.

These services are often supplied by local shops that carry the brand. For example, the wooden-door producer Tata Pravesh treats its traditional distributors as after-sale service providers for customers purchasing from the online store.

The distributors get the same financial return they would if the products had been sold in their off-line shops. Customers have as many touchpoints with loyalty programs as they do with brands. Coupons and digital red envelopes traditionally exchanged by relatives and friends during celebrations are daily offerings on large platforms such as Taobao, Tmall, JD. Online shops offer deep discounts every day during certain hours to attract return customers and discounts for customers who make successful recommendations to friends on social media.

Loyalty programs are integrated across all digital channels. Chinese retailers piggyback on that relationship by cooperating with these KOLs, who often become associated with a particular brand. Some KOLs cut across product categories, representing brands for each. For example, Viya sells everything from makeup and shoes to rice and even houses. The home electronics company Xiaomi has created a huge base of loyal users who help promote the brand.

Its fans will buy anything Xiaomi sells. Now the company has its own online ecosystem, having partnered with more than producers to sell their products to its fans under the Xiaomi brand. The company has sharpened its industrial and project design capabilities to give products under its brand name a similar look and feel at an affordable price.

This type of fan economy is steadily growing in China. Western companies should leverage digital platforms to offer loyalty rewards more often, more explicitly, and in more places. They can also use their various channel partners to improve delivery and service.

In other aspects of customer engagement, Western retailers are not so far behind. The U. And at least one fast-fashion retailer, Shein, based in the United States but founded in China in , uses influencers as its main channel to customers. It is hugely successful with this approach, generating multibillion-dollar revenues and challenging even Zara, the longtime leader in the sector. Western retailers lag their Chinese counterparts in leveraging customer data to make better business decisions, increase operational efficiency, and reduce costs.

They need to integrate that data with off-line businesses so that customers are visible, identifiable, and traceable both online and off-line. Retailers need to establish contact with customers online through multiple touchpoints, including social media ecosystems, to increase their stickiness, loyalty, and activity. Digital retailing is an organizational transformation in the making. You have 1 free article s left this month.

Different Chinese cities have different local specialties, but all you need is a knowledgeable advice on where to go to get a fair price and decent selection. Beijing, there is a special glasses market near the Panjiayuan antique market. The biggest one in Shanghai is located near the railway station, hot spots to shop for glasses are Beijing and Shanghai. Into aviators?

The classy cat eye? They've got them all. Tourism in China has a great opportunity to stock up their collection of glasses at very affordable prices. Glasses and contacts are much cheaper in China, so it can be worth stocking up while here, especially if you like to have a bunch of different stylish glasses designs. Tourism in China has a great attraction to Chinese clothes.

Street stalls throughout the country serve up a fantastic array of clothing that ranges from designer dud knockoffs to funny T-shirts. In particular, the new HSR line to West Kowloon Station that just opened up in can take you to the heart of Hong Kong's shopping in just a few hours from much of south and central China. You could even do shopping day trips and return in the evening. Contact us if you want us to help with a shopping trip.

The Mainlanders believe there is a difference, and they are still crowding into Hong Kong shops and stores for everyday consumer products and foods because they think the quality, safety, reliability and price makes shopping in Hong Kong better even on the same kinds of products sold by the same Chinese brand.

This is why there is a whole huge industry of people carrying and pushing products over the border that has been built up over the last 15 years because people in the Mainland appreciate the difference. Victoria Harbor sights in Hong Kong.

December to February is a popular period for sales before and during Christmas, sales after Christmas, and during the run-up to Chinese New Year. We can arrange a fine shopping tour for you. Hong Kong offers a panoply of choices ranging from high-end luxury brands to fascinating street markets. It will be helpful to have a local guide who can give you accurate information based on your shopping interests. Our tours are developed through years of experience and customer feedback and are reasonably priced.

They can be customized to your requirements. You can contact us for help. China Highlights uses cookies to give you the best possible service. If you continue browsing, you agree to the use of cookies. More details can be found in our privacy policy. Home Travel Guide Hong Kong. Hong Kong is an attractive place for expat shopping in Chinese people are now flying further for their shopping, especially Japan.

Hong Kong usually has two sales seasons: winter sales and summer sales. Generally speaking, the summer sales run from July to September and the winter sales from December to February, especially around Christmas and Chinese New Year.

Learn more about Christmas shopping in Hong Kong. Most goods in Hong Kong are tax free. Four types of dutiable commodities are liquor, tobacco, hydrocarbon oil, and methyl alcohol.

You can exchange your currency for Hong Kong dollars at any authorized money exchanger. Many shops can also accept US dollars. Most shopping malls and department stores provide clearly displayed prices. In such cases, they are usually fixed prices and shop attendants may not be open to bargaining. Please double-check before you make a purchase. However, at open-air markets, most vendors will only take cash. There are many street markets in Hong Kong.