Why does my otterbox

You will be able to view the cost before you submit your final order. OtterBox has no control over the cost of duties and taxes that are imposed upon import to any country outside the United States and cannot be held responsible for compensation. Please note that we are obligated by law to declare the proper value on all shipments. Please allow business days for delivery. At the moment, we are exceeding a 72 hour processing time and in some cases longer. Estimated shipping times have been provided below.

Please keep in mind; these time frames include our processing period. Once the order has been shipped, you will receive an email with your tracking information. You can enter a UPS tracking number at www. Please note, it may take 1 — 2 days after shipment, and in some cases longer, for the tracking information to update. Our US site doesn't support international checkout Use your regional site instead.

OtterBox for Business. Sign in or sign up your favorite way below. Sign In Or Sign Up. Forgotten Password? Cases Accessories Gaming Outdoor Custom. Search Search. View Cart 0. Picture This Customize with the perfect photo. Apple all the time Apple Watch accessories to suit every style. Delightfully Wicked Collection. More Devices. Web Specials. More Accessories.

Mobile Gaming Cases. Gaming Privacy Screen Protector. Are there delays in orders placed through your website? When will you release a new case for my device? How do you clean the case? Are your cases intrinsically safe? OtterBox offers device protection so you go on all your adventures without worry about drops, bumps or the occasional slippery fingers.

How to choose the perfect OtterBox case for you. Consider asking yourself the questions below to help find the right OtterBox series case for your lifestyle and needs: - Do you enjoy rugged adventures or work outside often—or are you merely accident-prone? Fuel up fast with OtterBox smartphone chargers. Smartphone and tablet protection with OtterBox. Based on iPhone 12 and iPad 8th Generation. Popular Articles Quad what and octa who? A quick guide to processor lingo.

My order says that one or more of the items I ordered are currently on backorder. What does this mean for my order? If one or more of the items in your order is out of stock, we will wait until all items are available before we ship your order applicable to both domestic and international orders.

Once your order ships, you will receive tracking information shortly thereafter. If for any reason you do not, please get in touch with our customer service team. Can I modify my order after I have already submitted it online? Due to our automated system, orders are automatically submitted to our fulfillment department as soon as they are submitted online. We are experiencing delays in our support services due to measures taken to reduce the spread of COVID At the moment, we are exceeding a 72 hour response time and in some cases longer.

Please note, we are unable to cancel or modify orders placed online. We appreciate your patience and understanding. What is your return policy? We will accept returns within 30 days of the original purchase only if the product was purchased directly from Otter Products. You can read more on returns here. Shipping When I select my residential address for FedEx shipping, do I need to be home when it arrives?

Upon shipment you will receive an e-mail notification containing tracking information so that you can view the status of your order. A signature IS required for deliveries to apartment complexes and commercial addresses they cannot leave your package without a signature or they will become liable.

If you are not available to sign and FedEx has already attempted delivery, you can either sign the yellow slip the driver leaves on your door telling him to leave the package with the manager of the building, or with a neighbor who can sign, or you can call FedEx with your tracking number and give them authorization to deliver to another address.

For FedEx shipments, please allow business days. I live outside of the Asia Pacific. However, Apple's addition of MagSafe with the rollout of iPhone 12 in complicated case designs. The traditional Defender design with its thick casing and heavy rubberized wrapping won't work with it, so they've added some new case SKUs -- such as the Defender Pro XT with MagSafe , which we will get to, in a bit.

Several other brands specialize in extreme device protection. One is UAG , and it is an excellent company with great case products. We are also partial to ZAGG's Gear4 line of cases that feature D30 shock-absorbent material and are optimized for use with MagSafe charging and Survivor's Earth line of extreme protection cases. All three of these companies are solid choices if you are looking for no-compromise protection and stylish designs.

Over the past few years, Otter expanded its line of case designs in its own branded offerings with its acquisition of LifeProof , which was once a fierce competitor.

LifeProof cases once distinguished themselves from OtterBox cases in that they targeted sporty lifestyle customers, with an emphasis on waterproofing. So, LifeProof cases were always a little bit more expensive than OtterBox designs. The LifeProof lineup has gotten much bigger than it used to be, and it has made choosing a case on this lineup much more complicated with the introduction of MagSafe. We also used to have a nice simple chart we could show you that easily outlined the differences, but alas, there isn't one for The iPhone 13 line can be summarized as the Next style, the Fre style, the See style, and the Wake style.

They are sufficiently protective but not the "ultra" protective style. I don't want to spend too much time on them, but these are good choices if you want something light, stylish, and reasonably strong. Similarly, OtterBox has the Symmetry and Commuter which are also snap-on designs. Next is Lifeproof's strongest non-waterproof case, using a sealed two-piece clamshell design with considerably more bumper material on it and bezel protection than Wake or See.

ZAGG, which produces the Gear4 case mentioned above, also has an excellent line of glass protectors, the Invisible Shield.